ON BOOKING DUVALE PRIORY WHETHER ITS THE WHOLE SITE OR PART OF IT, WE REQUIRE A DEPOSIT. ALL DEPOSITS ARE NON REFUNDABLE, AS ARE ALL PAYMENTS ONCE MADE. THE BALANCE FOR YOUR HOLIDAY/EVENT IS DUE THREE MONTHS PRIOR TO YOUR ARRIVAL.
WE ALSO TAKE A SECURITY DEPOSIT FOR EACH BOOKING MADE, THIS NEEDS TO BE PAID 3 DAYS PRIOR TO YOUR ARRIVAL, WITHOUT THIS BEING PAID YOU WILL NOT BE ALLOWED IN TO THE PROPERTY. THIS IS TO ENSURE THAT ON YOUR DEPARTURE THE PROPERTY/PROPERTIES ARE LEFT AS THEY WERE ON YOUR ARRIVAL, WITH NO BREAKAGES, DAMAGE OR UNNECESSARY EXTRA CLEANING. AFTER YOUR STAY ONCE THE PROPERTY IS THOROUGHLY CHECKED AND PROVIDING ALL IS GOOD, THIS IS THEN REFUNDED, IT MAY TAKE UP TO A WEEK FOR YOUR REFUND. IF THERE WAS A PROBLEM YOU WOULD BE CHARGED FOR THE ISSUE THAT HAS ARISEN AND IF IT SHOULD AMOUNT TO MORE THAN YOUR SECURITY DEPOSIT YOU WILL BE LIABLE.

ANY ITEMS LEFT BEHIND IN THE PROPERTY, WE ARE NOT LIABLE FOR.
PETS MUST REMAIN ON THEIR LEADS AT ALL TIMES OUT OF YOUR PROPERTY AREA.
PETS MUST BE BOOKED IN AND PAID FOR PRIOR TO YOUR ARRIVAL.
ALL PROPERTIES AND HALLS ARE STRICTLY NON SMOKING.
IF YOU SHOULD EXCEED THE ALLOCATED NUMBER OF PEOPLE IN A PROPERTY, YOU WILL AUTOMATICALLY LOSE YOUR SECURITY DEPOSIT AND ASKED TO LEAVE THE PREMISES.

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